The annual awards are presented by the Avedis Donabedian foundation in recognition of the programmes for continuous improvement in the quality of care provided in organisations
13 January 2010-. Les Corts Residential Home and Day Centre, managed by CLECE, the multiple service company specialising in social services, has won the 2010 award for Excellence in Quality in Sociosanitary and Dependent Care organised each year by the Avedis Donabedian foundation. The presentation ceremony for the 21st edition of the foundation’s Quality in Care awards was held at the Palau de la Música Catalana in an event hosted by Marina Geli i Fàbrega, Health Minister of the Generalitat de Catalunya, and was attended by various dignitaries from the health sector representing the Spanish government, regional and local authorities and universities.
The 21st Awards for Quality in Care are divided into three areas: social information and transparency, improving quality in different sectors, and recognising people of particular relevance. With the awards for Excellence in Quality, which were created in 1993, the foundation recognises the work of organisations, hospitals, primary care centres and sociosanitary centres with continuous improvement programmes for the quality of care provided both in Spain and abroad.
Managed by CLECE since 2005, the Les Corts Residential Home and Day Centre has won the 2010 Prize for Excellence in Quality Sociosanitary and Dependent Care, thanks to the excellent results in terms of improving user care and satisfaction. The CLECE business strategy in the centre, which was developed and implemented by General Manager Daniel Gómez Piedrafita, has always advocated quality and continuous improvement with the aim of developing processes that deal with the needs of all the centre’s clients. The involvement and effort made by all the centre’s professionals has been a fundamental part of this improvement.
This award, which is sponsored by the Catalonian Union of Hospitals foundation, is awarded following an assessment of the practices and procedures applied at Les Corts centre, as well as the key results obtained in the quality plan implemented by CLECE, which has led to substantial improvements and redirecting the organisational dynamic and implementing a comprehensive management system.
Since its beginning, the award has gone to institutions such as the Palau de Barcelona Sociosanitary Centre (2009), the Guadarrama hospital in Madrid province (2008), the Integrated Health Consortium hospital in L’Hospitalet de Llobregat (2005) and the Matia foundation in San Sebastián (2000), among others.
The CLECE group provides a range of social services (domiciliary care, care of the elderly and people with disabilities, at risk of social exclusion, etc.) with the aim of improving the quality of life of the most sensitive collectives in our society: the elderly, children, disabled people and anyone at risk of social exclusion. CLECE currently provides comprehensive management of 37 residential centres in Spain, caring for 2,671 users.