Clece Group

Annual Report 2015
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LETTER
FROM
THE CHAIRMAN

CRISTÓBAL VALDERAS ALVARADO
CHAIRMAN OF CLECE

Delivering our promises

"Years ago, when Clece began this exciting project, if you had said to me that a business like ours would achieve twelve consecutive years of uninterrupted growth averaging 10%, - a period spanning the worst crisis our country has ever experienced - I would not have believed you."

PeopleA PLACE FOR EVERYONE

9%
from vulnerable
collectives

3rd ranking
private company in
workforce numbers

A PLACE FOR EVERYONE

Clece grows because of its team and for its team. The company's progress in 2015 resulted in a 5.6% increase in the workforce, which rose to 73,212 employees. This figure continues the upward trend of recent years and consolidates Clece's place as the third ranking private company in the country in terms of the number of employees.

Growth in workforce numbers (2013-2015) 73,212 Employees within the workforce
Growth in workforce numbers (2013-2015)

+5.39%

+5.62%

2013-20142014-2015

Gender distribution

83.06%
60,810 WOMEN

16.94%
12,402 MEN

Distribution by collective


  • Cleaning
    47.26%

  • Social
    31.66%

  • Maintenance
    4.16%

  • Education
    3.80%

  • Airports
    3.49%

  • Auxiliary
    3.05%

  • Environment
    1.97%

  • Catering
    1.66%

  • Security
    1.12%

  • Logistics
    0.66%

  • United Kingdom
    1.17%

9 %

of the
workforce

6,549
employees who are from vulnerable collectives
350 associations, foundations and social entities collaborate in their selection
Workforce distribution by age and work category

89.5%
OPERATORS

9%
TECHNICIANS

1.5%
ADMINISTRATORS

Promotion of health and safety at work PRL

Creating an environment which guarantees the health and safety of employees is a value which always features in company decisions. Five fundamental principles on which Clece's Health and Safety Management System is based.

Socialcommitment

30%
growth
against 2014

6,549
employees from
disadvantages collectives

4
focus of
action

Our social commitment

Clece Social is Clece's social project. It is the expression of the company's commitment to people and society. It is a commitment which is inherent to our corporate culture, which is centred on serving and caring for the people we are involved with on a daily basis.

empleabilidad

Employability

  • Increasing workforce numbers
  • Professional development
  • Equality of opportunity
  • Occupational health and safety
Integración

Integration

  • Collaboration agreements with social entities for the recruitment of disadvantaged collectives
  • Agreements with government administrations on work placement
  • Website Inclusión&Empleo.es
Personas

People

  • Intergenerational meetings
  • Innovative therapies
Sensibilización

Awareness raising

  • Compromiso Awards
    • EDITION I MADRID 2015
  • Integration forums

    • FORUM-SYMPOSIUM I (MADRID)"Barriers to hiring people with disabilities"
    • FORUM-SYMPOSIUM II (VALENCIA)"Gender-based violence"
    • FORUM-SYMPOSIUM III (LAS PALMAS)"Employment as a life-changer"
  • Exhibitions:
    • Óxido (TENERIFE AND LAS PALMAS)
  • Website Clecesocial.es

The businessIN 2015     

12
consecutive
years’ growth

1,376
million Euros
growth achieved

5.5%
in turnover
against 2014

The business in 2015

In a complex market for a very diverse range of services which depend to a great extent on public investment, Clece has achieved growth for 12 consecutive years, despite a crisis which notably reduced public and private outsourcing, and has achieved a CAGR of 10% since 2003.

Evolution of Clece Group business from 2003 to 2015.
Sales in millions of Euros
CAGR
+10%
Business growth between 2014 and 2015.
By activity sector

OurservicesSUCCESS STORIES

+20
years providing
our services

17
different types of
services offered

9
economic
sectors

OUR SERVICES

Clece has provided a broad service offering to companies and institutions for more than 20 years. Services are grouped into three main lines of activity: services for people, services for buildings, and services for towns, cities and their surroundings.

servicios a las personas clece

SERVICES FORpeople

Services for people encompass activities which Clece provides to meet the social, educational and integration needs of citizens, with a special focus on those collectives which require special care; the elderly, dependent people, or those with disabilities. This area provides social services to the elderly, educational services, inclusion services and social catering.

servicios a los edificios clece

SERVICES FORbuildings

Clece's services for buildings ensure the optimum functioning of any property under its management, whether this is the integrated or partial management of cleaning, maintenance, energy services, security, logistics or other auxiliary services. Innovation, efficiency and specialisation are what differentiate Clece in the projects it undertakes.

servicios a las personas clece

SERVICES TOtowns, cities AND THEIR SURROUNDINGS

Rising to the challenge of citizens' growing awareness of environmental issues, Clece cares for both natural and urban spaces through its different services for Towns, Cities and their Surroundings. This encompasses a wide range of activities, which in turn require an ample range of environmental services, which are provided under the Talher brand. These are airport services, public lighting, road cleaning and waste management services.

InternationalPresence

5
regional centres
in Spain

2,034
professionals
in Portugal

4
contracts signed in
the United Kingdom

International presence

Clece has consolidated its position in Spain as the benchmark for service sector operators and now is looking to expand its presence in Portugal and the United Kingdom, which are its strategic markets in terms of international expansion.

CommitmentTO EXCELLENCE

100%
companies
quality certified

+280
days of internal
audit per year

12,500
food checks
analysed each year

Commitment to excellence

Clece's commitment to excellence is based on its focus on quality, the environment, technological innovation and security of information.

GroupSTRUCTURE

6
airport services
companies

2
Special Employment
Centres

7
multi-services
companies

GROUP STRUCTURE

Within its business model, the Clece Group integrates the different companies which it operates in specific activity areas or specific geographic locations, offering a tailored service, whether under its own brand or through its affiliates.

A greater presence
in people’s lives